Shipping policy

FOR PRE-MADE ITEMS PLEASE ALLOW UP TO 7 DAYS FOR YOUR ITEM TO BE SHIPPED OUT. IF YOUR ITEM SURPASSES THIS ESTIMATED TIMELINE, YOU MAY REQUEST A REFUND.

IF THE ITEMS DESCRIPTION STATES IT IS A PRE ORDER OR MADE TO ORDER, PRODUCTION TAKES 3-5 WEEKS, AND ORDERS WILL SHIP IN 4-6 WEEKS AFTER IT IS PLACED. PRODUCTION & SHIPPING UPDATES WILL BE POSTED TO OUR INSTAGRAM AS WE WORK DILIGENTLY AT GETTING YOUR ITEMS TO YOUR DOORSTEP AS QUICKLY AS POSSIBLE!

ONCE AN ORDER HAS BEEN PROCESSED IT CANNOT BE CANCELED OR MODIFIED. IF AN ITEM IS RETURNED TO SENDER FOR ANY REASON, YOU WILL NEED TO PURCHASE A SHIPPING LABEL AND PROVIDE IT TO US VIA EMAIL.

WE ARE NOT LIABLE FOR ANY PACKAGES THAT ARE STOLEN, LOST, OR DAMAGED DURING SHIPPING. ONCE A PACKAGE IS SCANNED IN BY OUR SHIPPING PROVIDER IT IS NO LONGER IN OUR CONTROL, AND IT IS UNDER THEIR LIABILITY.

IF YOUR ITEM IS MARKED AS DELIVERED BUT HAS NOT ARRIVED, PLEASE OPEN AN INVESTIGATION WITH CARRIER AS THIS IS NOT UNDER OUR CONTROL, AND THE CARRIER IS LIABLE FOR THE PACKAGE ONCE IT IS IN THEIR HANDS.